Our property has been managed by Escape to St Ives since February 2017. We wanted the property to be managed by an Agent that had experience of properties in all the St Ives areas without too large a Portfolio so that they could focus and provide a more personal service. Louise heads up a long-established team that are extremely attentive and completely understand the best way to present and market our property for Holiday Lettings. Escape provide a complete In-house service for website marketing, housekeeping and maintenance, so as an owner we don’t have to be concerned about anything and the rates that they charge are extremely competitive. We are notified immediately by email of all bookings and they have always responded extremely quickly with any issues and recommended solutions where appropriate. Their Web based systems provide comprehensive data on all booking information and we are emailed detailed monthly reports on outstanding bookings with deposits received and monies due by date, payments made to us and detailing any deductions for commission, changeover and maintenance. This means that we are provided with both a personal and complete business service which enables us to see precisely how successful our letting is. I do not believe it is possible to obtain a better service in St Ives.