Owners

Working with Escape To St Ives has been wonderful. Their insight into the market has been particularly helpful. I really value their efficiency and support. What was once a stressful holiday let for (for me) is now a joy. One simply cannot beat having a local agency, especially in St Ives. The professionalism they bring to my property combined with the care they taken with their clients, owners and guests, is superb.

But for them, I would have given up on holiday letting. Instead I now have a vastly improved property and more bookings.

Caroline – Falmouth

I joined Escape to St Ives as an owner this year and have found Louise and her team to be very helpful and effective. Any issues with the property are raised and resolved quickly, with appropriate consultation, by Escape to St Ives. The property is always well presented and thoroughly cleaned. Escape to St Ives have quickly built up a good and growing level of bookings as a result of their flexibility in respect of arrival/departure dates and duration of bookings. I am very pleased with the decision to appoint Escape to St Ives to manage my property.

Christine – Chelmsford

Ever since registering our new build holiday home with Escape to St Ives several years ago we have been absolutely delighted, as their service has been exemplary. They remove the stress from the process of frequent letting and are extremely professional at all times. The staff can’t do enough for us, as clients, and customers alike. Their advertising and marketing are excellent, and we have seen a steady rise in both new bookings as repeat business. 10/10!

Dan – Leicester

Our cottage has been managed by Escape to St Ives for 6 years, and we highly recommend their 5-star service. The friendly team are efficient and organised, and nothing is too much trouble. Their knowledge and experience is invaluable when setting up a holiday cottage, and they offer the full package, including the best cleaning service ever.

Fiona and Chris – Andover

Our property has been managed by Escape to St Ives since February 2017. We wanted the property to be managed by an Agent that had experience of properties in all the St Ives areas without too large a Portfolio so that they could focus and provide a more personal service. Louise heads up a long-established team that are extremely attentive and completely understand the best way to present and market our property for Holiday Lettings. Escape provide a complete In-house service for website marketing, housekeeping and maintenance, so as an owner we don’t have to be concerned about anything and the rates that they charge are extremely competitive. We are notified immediately by email of all bookings and they have always responded extremely quickly with any issues and recommended solutions where appropriate. Their Web based systems provide comprehensive data on all booking information and we are emailed detailed monthly reports on outstanding bookings with deposits received and monies due by date, payments made to us and detailing any deductions for commission, changeover and maintenance. This means that we are provided with both a personal and complete business service which enables us to see precisely how successful our letting is. I do not believe it is possible to obtain a better service in St Ives.

Sue and Chris – Knowle

The team at Escape to St Ives provide a great personal service to us as owners and our guests. Nothing appears to be too much trouble. They communicate extremely well and rectify any issues quickly. They notice and address the little things and provide a service that the larger companies are too big to do.

Viv and Steve – Bearwood